Knowledgebase

Whether you already have a Stripe account or need to create one, Shoppi makes it simple to integrate Stripe for seamless payment processing. By connecting your Stripe account through Shoppi, you’ll also get access to Shoppi Pay, which offers tools to manage your payments, both online and on mobile. Here’s how to get started:

Step 1: Access the Stripe Integration and Shoppi Pay

1. Log In to Your Shoppi Dashboard:

   • Begin by logging into your Shoppi account with your credentials.

2. Navigate to the Customers Section:

   • In the left-hand menu, select "Customers".

3. Open the Stripe Integration:

   • In the Customers section, look for the Stripe logo. When you click on it, a Shoppi Pay screen will appear, guiding you through the Stripe integration process.

Step 2: Create or Connect Your Stripe Express Account

If you don’t already have a Stripe account, you’ll be prompted to create a Stripe Express account, which is a simplified version of Stripe designed to help small businesses quickly manage payments.

1. Click on the Stripe Logo to Open Shoppi Pay:

   • You will be redirected to the Shoppi Pay screen where you can begin the process of connecting or creating your Stripe account.

2. Sign In or Create a Stripe Express Account:

   • If you already have a Stripe account, click “Sign In” and enter your existing credentials.
   • If you do not have a Stripe account, select “Create Stripe Express Account” and follow the steps to set it up. Stripe Express is designed to make the setup process quick and straightforward, with minimal information required.

3. Authorize Shoppi to Connect with Stripe:

   • After signing in or creating your Stripe Express account, Stripe will request that you authorize Shoppi to access your Stripe account. This authorization is necessary for Shoppi to manage payments on your behalf.

4. Confirmation of Connection:

   • Once you authorize the connection, you’ll see a confirmation that your Stripe Express account is now linked to Shoppi through Shoppi Pay.

Step 3: Managing Payments with Shoppi Pay and the Stripe Dashboard

Once your Stripe account is connected to Shoppi, you can manage your payments easily through the Shoppi Dashboard or on mobile through the Shoppi Pay POS App.

1. Access Your Stripe Dashboard:

   • You can access the full Stripe dashboard directly from your Shoppi account. This allows you to:
     • Monitor transactions.
     • Manage refunds.
     • Track payout schedules.
     • View detailed analytics for all payment activities.

2. Mobile Management with Shoppi Pay POS App:

   • Download the Shoppi Pay POS app on your mobile device (available for both iOS and Android) to manage payments on the go. This app lets you:
     • Accept in-person payments using your mobile device.
     • Monitor transactions in real time.
     • Access quick reports on sales and customer activity.
     • Use mobile POS terminals to process payments in-store or at events.

3. Flexible Payment Methods:

   • With the Stripe integration through Shoppi Pay, you can accept various payment methods such as:
     • Credit and debit cards.
     • Google Pay and Apple Pay.
     • Local payment options supported by Stripe, depending on your region.

Step 4: Streamlining Payments Across Multiple Channels

1. Process Online and Offline Payments:

   • With Shoppi Pay and Stripe Express, you can seamlessly process both online and offline payments. For example, if you sell products through your online store and also use in-person POS systems, Shoppi Pay makes it easy to manage both from a single dashboard.

2. Managing Transactions:

   • All transactions processed via Shoppi Pay can be managed through the Shoppi Dashboard, giving you control over payments, refunds, and customer inquiries.

3. Monitor Fees and Payouts:

   • Stripe charges transaction fees based on your Shoppi subscription plan (e.g., +0.5% + 1€ per transaction). You can monitor these fees and track payouts in your Stripe dashboard, accessible directly from Shoppi.

4. Access Real-Time Data:

   • Through the Shoppi Pay POS App, you can track real-time data on payments, customer interactions, and sales performance, allowing you to make quick business decisions on the go.

Step 5: Benefits of Using Shoppi Pay and Stripe with Shoppi

1. Seamless Payment Integration:

   • The Shoppi Pay system allows you to manage payments from a centralized dashboard, both online and offline. Whether you have an existing Stripe account or are setting up Stripe Express for the first time, the integration is smooth and user-friendly.

2. Mobile Payment Management:

   • With the Shoppi Pay POS App, you can manage payments from anywhere, giving you flexibility in handling transactions whether you’re in-store or at an event.

3. Secure and Reliable Payments:

   • Stripe ensures all payments are processed securely, with advanced fraud protection, encryption, and compliance with regional regulations.

4. Easy Setup and Management:

   • Creating a Stripe Express account is quick, and once it’s connected to Shoppi, you can manage everything directly from your Shoppi Dashboard or mobile app. No additional tools are needed.

5. Streamlined Operations:

   • By integrating Stripe Express and Shoppi Pay, you eliminate the need for multiple payment systems. Everything is handled in one place, saving you time and simplifying your operations.

Step 6: Troubleshooting and Support

1. Issues with Stripe Integration:

   • If you encounter any difficulties during the integration, ensure that your Stripe Express account is active and that the authorization process is complete.

2. Customer Support:

   • If you need assistance, Shoppi offers support through the Help section in your dashboard. Stripe also provides dedicated customer support for payment-related issues.

Conclusion

Integrating Stripe with Shoppi via Shoppi Pay is a simple and effective way to manage payments for your business. Whether you're processing online or offline transactions, using Shoppi Pay gives you full control over your payment operations. By downloading the Shoppi Pay POS App, you can take your payment management mobile, accepting payments anytime and anywhere.

To get started, log in to your Shoppi Dashboard, go to Customers > Stripe, and connect or create your Stripe Express account through the Shoppi Pay screen. Streamline your payment process and manage your business effortlessly today!