Knowledgebase

For businesses looking to offer PayPal as a payment option, Shoppi allows you to integrate your PayPal account seamlessly for web orders. However, please note that PayPal is only supported for web orders and is not available for mobile app payments. Additionally, you can configure PayPal settings to apply to national, international, or specific regional orders, giving you more control over where you accept payments and avoiding complications with locations where you do not offer delivery.

Here’s how to set up and manage PayPal for your Shoppi store:

Step 1: PayPal Availability – Web Orders Only

While PayPal can be used as a payment method for purchases made through your Shoppi store, it’s important to note that this option is currently only supported on web orders. This means:

• PayPal cannot be used for payments made via the Shoppi mobile apps (both Android and iOS).
• If a customer attempts to make a purchase via a mobile app, they will not see PayPal as a payment option.

Step 2: How to Integrate PayPal into Your Shoppi Store

Follow these steps to integrate PayPal into your Shoppi store for web orders:

1. Log In to Your Shoppi Dashboard:

   • Start by logging into your Shoppi Dashboard using your credentials.

2. Navigate to Settings > PayPal:

   • On the left-hand menu, go to Settings.
   • Scroll down and select PayPal from the list of payment settings.

3. Add or Update Your PayPal Email:

   • In the PayPal settings, you’ll be prompted to enter your PayPal email address. This email address is where you will receive payments from customers who choose PayPal at checkout.
   • You can change or update this email address anytime by returning to this section of the Shoppi Dashboard.

4. Configure PayPal for Specific Regions:

   • You have the option to configure PayPal to apply only to certain types of orders, based on geographic location:

     • National Orders: You can choose to apply PayPal only to orders placed within your own country.
     • International Orders: Enable PayPal for international customers who may prefer this payment method.
     • Specific Regions: You can further refine your PayPal settings to allow payments from specific regions or countries only.

   • This customization ensures that you avoid accepting PayPal payments from locations where you do not offer delivery services, preventing potential issues with non-deliverable orders.

Step 3: Using PayPal for Your Own Store Integration

In addition to using PayPal through Shoppi, you also have the flexibility to integrate PayPal directly into your own e-commerce store outside of Shoppi's platform:

• Use PayPal on Your Own Website:

  • If you are running your own e-commerce website or store (for example, using platforms like Magento, PrestaShop, or WooCommerce), you can integrate PayPal directly into your website’s payment system.
  • This allows you to offer PayPal as a payment method to customers both within and outside the Shoppi platform, providing flexibility in how you accept payments.

• Manage PayPal Settings in One Place:

  • Whether you are integrating PayPal directly on your website or within your Shoppi store, you can manage all your PayPal settings in the Settings > PayPal section of your Shoppi Dashboard. Simply update your PayPal email address, and you’re good to go.

Step 4: Controlling PayPal for Specific Geolocations

One of the key advantages of using PayPal with Shoppi is the ability to control where PayPal payments are accepted, preventing you from receiving orders from locations where you cannot fulfill deliveries.

1. Geolocation Restrictions:

   • By configuring PayPal for specific regions, you can restrict PayPal payments from areas where you do not provide shipping or delivery services. This is particularly useful for businesses that operate in multiple countries but may not deliver to all regions.

2. Preventing Unserviceable Orders:

   • If your business cannot deliver to certain locations (due to logistical, legal, or other reasons), setting up geolocation restrictions on PayPal can help prevent orders that you cannot fulfill, reducing the risk of failed deliveries or refund complications.

3. National vs. International Configuration:

   • You can choose to apply PayPal only to national orders or expand it to international orders as needed. This allows you to tailor your payment options to the specific needs of your customer base and business operations.

Step 5: Managing PayPal Payments and Fees

1. Transaction Fees:

   • PayPal charges transaction fees for each payment processed. You can review PayPal's current fees on their website, but generally, fees are a percentage of the transaction amount plus a fixed fee per payment.

2. Tracking Payments:

   • Payments made through PayPal can be tracked in your Shoppi Dashboard under the Payments section. You will also receive detailed payment information in your PayPal account, including transaction details, buyer information, and more.

3. Refunds and Disputes:

   • If you need to issue a refund or handle a dispute, you can manage these processes through your PayPal account. PayPal provides easy-to-use tools for handling customer disputes, chargebacks, and issuing refunds.

Step 6: Benefits of Using PayPal with Shoppi

1. Global Payment Acceptance:

   • PayPal is one of the most widely accepted payment methods worldwide. Offering PayPal as an option in your Shoppi store can help you attract more customers, especially for international transactions.

2. Regional Payment Flexibility:

   • With the ability to customize where PayPal is offered (nationally, internationally, or by specific regions), you can avoid unnecessary complications with orders from regions where you don’t deliver, ensuring smoother payment processing.

3. Ease of Setup:

   • Integrating PayPal with your Shoppi store is quick and easy. Simply go to Settings > PayPal, enter your PayPal email, and choose which regions to apply it to.

4. Secure Transactions:

   • PayPal is known for its security features, providing an extra layer of protection for both you and your customers during transactions.

Conclusion

Offering PayPal as a payment method on your Shoppi store for web orders allows you to cater to a wider range of customers and regions, with flexible settings to control where PayPal is available. Although PayPal is not supported on mobile apps, you can still offer it on your website and even integrate it into your own e-commerce store for a seamless checkout experience.

To get started, log into your Shoppi Dashboard, navigate to Settings > PayPal, and configure your PayPal account today. Take control of your payments and streamline your operations by managing PayPal effectively across your store!